1. The Rise of Self-Checkout Systems
Self-checkout systems (SCOs) have revolutionized the retail experience by allowing customers to complete transactions without cashier assistance. As of 2025, the global deployment of SCO units is projected to reach 1.2 million, with the U.S. accounting for 41% of this market. In 2021, the U.S. self-checkout system market was valued at $1.4 billion .
2. Integration of Artificial Intelligence in Online Shopping
Artificial Intelligence (AI) has become integral to online shopping platforms, enhancing customer experience through personalized recommendations and efficient service. A study conducted in Hungary highlighted that trust and perceived usefulness are critical factors influencing consumer acceptance of AI in online retail .
3. Blockchain Technology in E-Commerce
Blockchain technology is being explored to create decentralized e-commerce platforms that offer enhanced privacy and control to consumers. A proposed system utilizes blockchain to facilitate secure transactions and data sharing, rewarding users with digital tokens for sharing their data, thereby promoting transparency and trust in online shopping